Privacy Policy

Executive Summary

Effective date: 26th Nov 2023.

• SAAS providers
• Cancelling your account
• Feedback

SAAS providers

HowMuchRent uses a number of third parties to help provide a quality service to you:

• AWS hosts our outgoing email, and also runs our servers. Note that it does not store test logs; see AWS's privacy policy for more details.

• Google Apps is our incoming mail host. Any information you send us by email is therefore accessible to Google. See Google's privacy policy for a detailed discussion of how they may access this.

• Posthog provides us with information about how people use our site. This means we use the Posthog tracking cookie throughout our site. Posthog privacy policy.

• Sentry.io is used to keep track of any errors with our code, which does happen. If an error occurs while using HowMuchRent.com, an error log is send to Sentry, to be processed by our dev team asap. This may include your ip address. This information is deleted generally within 7 days automatically and is not utilised for any other means. Only founders and sysadmins will have access to this data. Their privacy policy is available here.

• NewRelic.com is used to monitor the performance of our servers. Only the founders or sysadmins will have access to these logs. The ip address a user used, may be recorded in the logs and shared with newrelic. This information is not utilised in any other way, and is deleted generally within 30 days automatically. Their privacy policy is available here.

• DataDog.com is used for similar purposes as NewRelic above. Their privacy policy is available here.

• Cookie Banner leaves a cookie on your device once you close the cookie. This is to stop the cookie from re-appearing on your next page load.

Cancelling your account

Once you instruct us to delete your account, HowMuchRent will promptly remove your Data, unless retention of your Data is necessary for HowMuchRent to comply with legal obligations and/or resolve disputes. If HowMuchRent needs to retain Your Data in one of these exceptional circumstances, we will notify you using the email address associated with your user account.

Feedback

We take security incredibly seriously. If you have any suggestions for how we could improve our security, or improve this policy, please contact us at [email protected]. We will act immediately to deal with the issue. If you have found a security issue with the site, we believe in responsible disclosure and [email protected] is the correct channel for such information.